Following are the instructions on how to reset or reset and erase your Windows 10 PC. Regardless of what you do here make sure you have a good, current, tested backup first.

  • Open windows settings (Windows button then settings "cog")
  • Search for reset
  • Chose reset this PC

ErasePC 01

  • Chose reset this PC (get started)

ErasePC 02

  • Chose either keep my files (and apps) or remove everything. If you remove everything make sure you have a backup of all your data and disks/passwords/product keys so you can reinstall.

ErasePC 03


This information has been provided for the benefit of digitalwelcomemat IT customers.
Treat this information as informative only and do not take actions or make decisions on the basis of the information contained here. All IT decisions and actions should be made after consultation with your chosen IT professional taking into account all the of the relevant factors.


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