remote-support

Category: How to Guides

 If you have a pair of Hyper-V "host" servers setup to replicate this allows you to do a manual fail-over to the "other" host server if one of the physical servers fails. Consider carefully if this is something that you might choose to do if you can't contact me for an extended period of time. It's not something you would hopefully ever need to do on your own without IT support, however, the instructions are below.

Note that, once this is done, leave the other server off and even unplugged, you *really* don’t want the old server coming back on again and conflicting with the "failed-over" servers.

Logon to the working physical host server where you would like to start-up the Hyper-V replica and open the Hyper-V management console.
You can see in the screenshot below there are two virtual machines on this host server, "PRINT" (see 1 below) which is a replica from the other server which you can see by the replication health (see 2 below) and is in the "Off" state which is the normal state of a replica. There is also an example machine that is running on this server called EXAMPLE .

We are going to ignore EXAMPLE and leave it on and just concentrate on starting up PRINT which is the replica from the failed server. (continued below)

Hyper VFailover01

 Right click on PRINT (the replica that is currently off) click on replication (see 4 below) and then fail-over (see 5 below) (continued below)

Hyper VFailover02

Read over the warning, check the date and time of the most recent recover point (to make sure that its recent). In this instance the failed server was set to replicate every 15 minutes but check just in case it hasn’t been working for some reason and this data is very old. Click fail-over (see 6 below)  (continued below)

Hyper VFailover03

The replica will start and will be available shortly at the same network address and in all other respects should be exactly the same as before except that the data may be up to 15 minutes old. You can see now that PRINT is running (see 7 below) and it is starting up in the background (see 8 below)

Note that the other host server "EXAMPLE" is running still also.

Hyper VFailover04

Some final clean-up needs to be done as soon as possible. As you can see there is now a warning in the replication, because its waiting for the issue to be resolved and the replication to be setup again in reverse (see 9 below). Also there is a replica snapshot/checkpoint (see 10 below) which should be resolved as soon as possible to ensure that backups contain the current and correct data. However, your server should be up and running and this entire process should take less than 15 minutes.

[End]

This post has been provided for the benefit of digitalwelcomemat IT customers.
Treat this information as informative only and do not take actions or make decisions on the basis of the information contained here. All IT decisions and actions should be made after consultation with your chosen IT professional taking into account all the of the relevant factors.

Category: How to Guides

Identifying monitor connection plugs/sockets:

computer Monitor ports

Category: How to Guides

ADSL2 Modem modem/router settings for common Australian providers: (UNDER REVIEW USE WITH CARE)

Telstra Business Broadband ADSL2:
Username      This email address is being protected from spambots. You need JavaScript enabled to view it.
 Password    [as provided]
 VPI/VCI    8/35
Protocol/Encapsulation    PPPoA/VC Mux (PPPOE/LLC should work also)
Authentication method   CHAP
MTU   Default (or 1492) (note some information says 1500)
Dynamic/static IP   Dynamic (This a prefrence on my part not a requirment, it should receive the same "static" IP automaticly each time you could set it for a static IP as provided by the ISP)
WAN IP   Blank (dynamic)
Primary DNS   139.130.4.4
Secondary DNS   203.50.2.71
Telstra Business FTTN NBN:
Username      This email address is being protected from spambots. You need JavaScript enabled to view it.
 Password    [as provided]
 VPI/VCI    TBA
     
Exetel FTTN NBN:
Username      TBA
 Password    [as provided]
 VPI/VCI    TBA
     
More to follow...

This blog post has been provided for the benefit of digitalwelcomemat IT customers.
Treat this information as informative only and do not take actions or make decisions on the basis of the information contained here. All IT decisions and actions should be made after consultation with your chosen IT professional taking into account all the of the relevant factors.

Category: How to Guides

To update a device "driver" from Microsoft follow the steps below, you will need to be logged on to an account that has administrative privileges.

Note that this process will update the device driver based on the most current one that Microsoft has (if any). You may need to download a specific driver from the manufacturer of the device to get the full functionality or if microsoft does not have one.

  1. Right click on the windows start button
  2. Click on computer management

UpdateDrivers1

Once the Windows computer management opens:

  1. Click on device manager
  2. expand the device group, such as display adapters shown below
  3. Right click on the device you would like to update
  4. Click on update driver software

UpdateDrivers2

[End]

This post has been provided for the benefit of digitalwelcomemat IT customers.
Treat this information as informative only and do not take actions or make decisions on the basis of the information contained here. All IT decisions and actions should be made after consultation with your chosen IT professional taking into account all the of the relevant factors.

Category: How to Guides

To manually run Windows updates in Windows 10 click on the Windows button (1 below) and then the settings "cog" icon (2 below) continued...

WinUpdate1

Click on update and security (see 3 below)...

WinUpdate2

Click on check for updates (see 4 below)

WinUpdate3

Windows will check for updates (see 5 below)...

WinUpdate4

If Windows finds updates it will automatically download *and* install them (Immediately) and prompt to restart now or after hours...

WinUpdate5

 Once you have updated and restarted, force Windows to check again by following the steps above and once you have forced the check *and* see the "Your device is up to date" message (See 5 below) then you know that your PC is up to date.

WinUpdate6

[End]

This information has been provided for the benefit of digitalwelcomemat IT customers.
Treat this information as informative only and do not take actions or make decisions on the basis of the information contained here. All IT decisions and actions should be made after consultation with your chosen IT professional taking into account all the of the relevant factors.

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