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Category: How to Guides

How to disable Microsoft Office 365 updates for your office 365 apps such as Word, Excel and Access: (example in MS access but this can be completed in any of the core Office applications)

1. Click on 'File' in your office app (Continued below)

Step1

2. Click on account (continued below)

Step2

Note the current build number, this may be useful in diagnosing the issue

Already

3. Click on Office Updates
4. Click on disable updates

Step3

[End]

Category: How to Guides

Some users are reporting and issue when saving-as from within Adobe acrobat reader. When trying the save, instead of a dialogue box allowing you to choose the save location all you see is a blank dialogue box form/screen.

This should be able to be solved by turning off the option to save to online-storage. Normally you will be wanting to save the PDF document locally to your PC or a network share so this shouldn't create any problems for most users.

To make this change follow the steps below:

Open adobe reader:

  1. Go to the top menu and select 'Edit'
  2. Select 'Preferences'

(continued below)

1

  1. Click on the 'General' category
  2. Uncheck the 'Show online storge when saving files' checkbox

(Continued below)

2

Click on OK to close the dialog box
Close adobe reader, open a PDF files and test

Category: How to Guides

How to add a printer and avoid it being a "web services device":

 Firstly, printers should have a fixed IP address outside the DHCP scope or at least a DHCP reservation to really work properly. Anything else will eventually give you pain, that said below are the instructions for connecting directly to a printer on a specific IPv4 address.

  1. Click on start menu
  2. Type "control"...
  3. Click on control panel from the list in the start menu

Note that I recommend using "this" printer settings method as you get more control than the "metro" (Windows 10) looking settings page.

  1. When the traditional windows control panel loads up you may have to chose "small icons" to see all the control panel icons.
  2. Click on devices and printers

  1. Click on add printer
  2. Ignore whatever is auto detected and click "The printer that I want isn't listed"

  1. Select  the "add printer using a TCP/IP addresss..." option
  2. Click next

  1. This is the important part, rather then leave the device type as auto detect. Chose TCP/IP rather then the evil Web services device option

  1. Add the printer IP address, click next and continue to install the printer in the normal way.

[End]

This information has been provided for the benefit of digitalwelcomemat IT customers.
Treat this information as informative only and do not take actions or make decisions on the basis of the information contained here. All IT decisions and actions should be made after consultation with your chosen IT professional taking into account all the of the relevant factors.

 

 

Category: How to Guides

Restoring an MBR System image to UEFI/GPT (Macrium reflect):

Based on the information here but shortened for expert users: https://knowledgebase.macrium.com/pages/viewpage.action?pageId=23396929

  • Boot into windows PE off the Macrium boot disk
  • Open command prompt within Macrium
  • Type:
    • diskpart
    • list disk
    • select disk 0 [or as appropriate]
    • clean
    • convert gpt
    • create partition efi size=200
    • format fs=fat32
    • create partition msr size=128
    • exit
  • Refresh the disks in Macrium
  • Restore the boot partition only into the new blank space of the target partition
  • Run "fix windows boot problems" in Macrium
  • Restart PC

See link above for full details and images.

Category: How to Guides

Following are the instructions on how to reset or reset and erase your Windows 10 PC. Regardless of what you do here make sure you have a good, current, tested backup first.

  • Open windows settings (Windows button then settings "cog")
  • Search for reset
  • Chose reset this PC

ErasePC 01

  • Chose reset this PC (get started)

ErasePC 02

  • Chose either keep my files (and apps) or remove everything. If you remove everything make sure you have a backup of all your data and disks/passwords/product keys so you can reinstall.

ErasePC 03

[End]

This information has been provided for the benefit of digitalwelcomemat IT customers.
Treat this information as informative only and do not take actions or make decisions on the basis of the information contained here. All IT decisions and actions should be made after consultation with your chosen IT professional taking into account all the of the relevant factors.

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Digitalwelcomemat provides IT consultancy and services for business customers on the NSW Central Coast in Australia.

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