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Category: How to Guides

To update a device "driver" from Microsoft follow the steps below, you will need to be logged on to an account that has administrative privileges.

Note that this process will update the device driver based on the most current one that Microsoft has (if any). You may need to download a specific driver from the manufacturer of the device to get the full functionality or if microsoft does not have one.

  1. Right click on the windows start button
  2. Click on computer management

UpdateDrivers1

Once the Windows computer management opens:

  1. Click on device manager
  2. expand the device group, such as display adapters shown below
  3. Right click on the device you would like to update
  4. Click on update driver software

UpdateDrivers2

[End]

This post has been provided for the benefit of digitalwelcomemat IT customers.
Treat this information as informative only and do not take actions or make decisions on the basis of the information contained here. All IT decisions and actions should be made after consultation with your chosen IT professional taking into account all the of the relevant factors.

Category: How to Guides

ADSL2 Modem modem/router settings for common Australian providers: (UNDER REVIEW USE WITH CARE)

Telstra Business Broadband ADSL2:
Username      This email address is being protected from spambots. You need JavaScript enabled to view it.
 Password    [as provided]
 VPI/VCI    8/35
Protocol/Encapsulation    PPPoA/VC Mux (PPPOE/LLC should work also)
Authentication method   CHAP
MTU   Default (or 1492) (note some information says 1500)
Dynamic/static IP   Dynamic (This a prefrence on my part not a requirment, it should receive the same "static" IP automaticly each time you could set it for a static IP as provided by the ISP)
WAN IP   Blank (dynamic)
Primary DNS   139.130.4.4
Secondary DNS   203.50.2.71
Telstra Business FTTN NBN:
Username      This email address is being protected from spambots. You need JavaScript enabled to view it.
 Password    [as provided]
 VPI/VCI    TBA
     
Exetel FTTN NBN:
Username      TBA
 Password    [as provided]
 VPI/VCI    TBA
     
More to follow...

This blog post has been provided for the benefit of digitalwelcomemat IT customers.
Treat this information as informative only and do not take actions or make decisions on the basis of the information contained here. All IT decisions and actions should be made after consultation with your chosen IT professional taking into account all the of the relevant factors.

Category: How to Guides

To upgrade Windows 10 from Home to Pro follow the steps below:

Note that there are some other considerations and things to be aware of before you proceed with this upgrade check with your IT consultant first.

First login to the PC with a Microsoft account that is also an administrator, you may need to add modify or setup a new account for this purpose.

  1. Click start
  2. Settings

Open "system" see 3 below

Scroll down to "about" and click change product key or upgrade your edition of windows

Click "go to store" see 6 below

Purchase the upgrade, see 7 below

Validate and agree to the store purchase process see 8-10 below

 

Once the transaction is complete click on "Start Upgrade" (11 below) and have you saved your files (12 below)

Windows will then start the process which will take from 20 mins to a few hours depending on your PC

Once the process is complete, login again and ensure that Windows 10 Pro is showing under Windows system (access by right clicking on "This PC" and choosing properties) and it is showing as activated

[End]

 

 

This information has been provided for the benefit of digitalwelcomemat IT customers.
Treat this information as informative only and do not take actions or make decisions on the basis of the information contained here. All IT decisions and actions should be made after consultation with your chosen IT professional taking into account all the of the relevant factors.

Category: How to Guides

To manually run Windows updates in Windows 10 click on the Windows button (1 below) and then the settings "cog" icon (2 below) continued...

WinUpdate1

Click on update and security (see 3 below)...

WinUpdate2

Click on check for updates (see 4 below)

WinUpdate3

Windows will check for updates (see 5 below)...

WinUpdate4

If Windows finds updates it will automatically download *and* install them (Immediately) and prompt to restart now or after hours...

WinUpdate5

 Once you have updated and restarted, force Windows to check again by following the steps above and once you have forced the check *and* see the "Your device is up to date" message (See 5 below) then you know that your PC is up to date.

WinUpdate6

[End]

This information has been provided for the benefit of digitalwelcomemat IT customers.
Treat this information as informative only and do not take actions or make decisions on the basis of the information contained here. All IT decisions and actions should be made after consultation with your chosen IT professional taking into account all the of the relevant factors.

Category: How to Guides

Once your email signature has been created and copied to the appropriate folder in Windows. You will need to apply this signature in MS Outlook so that it starts getting attached to the bottom of new emails:

Open MS Outlook and chose the appropriate mail profile that you wish to apply a signature to (if there is more than one).

Click on the file tab in the office ribbon (see 1 Below)

ApplyEmailSig1

Click on options (see 2 below)

ApplyEmailSig2

Click mail (see 3 below) and then signatures (see 4 below)

ApplyEmailSig3

Once you have the signatures and stationary dialog box open you can see a list of emails signatures (see 5 below) under this user logon (if there is more than one). You can click on any signature in the list to preview its contents. Note that if your email signature has been professionally created don’t edit it here, if changes need to be made request a new one is created for you with the correct details.

Under the chose default signature section choose the email signature you would like for "new messages" (see 6 below) and optionally chose the same one or another one for "replies/forwards" (see 7 below). Often it’s a good idea to have a simple less graphic heavy email signature for replies to make the email thread shorter and easier to read.

ApplyEmailSig4

Once you have selected the appropriate signatures click "OK" as required to save and return to Outlook.

Create and send a test email to another PC or device to test that the signature looks as expected and that any images are correctly showing.

ApplyEmailSig5

Your changes will be fully saved when you next logoff your PC. [End]

This information has been provided for the benefit of digitalwelcomemat IT customers.
Treat this information as informative only and do not take actions or make decisions on the basis of the information contained here. All IT decisions and actions should be made after consultation with your chosen IT professional taking into account all the of the relevant factors.

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