Category: How to Guides

To manually run Windows updates in Windows 10 click on the Windows button (1 below) and then the settings "cog" icon (2 below) continued...


Click on update and security (see 3 below)...


Click on check for updates (see 4 below)


Windows will check for updates (see 5 below)...


If Windows finds updates it will automatically download *and* install them (Immediately) and prompt to restart now or after hours...


 Once you have updated and restarted, force Windows to check again by following the steps above and once you have forced the check *and* see the "Your device is up to date" message (See 5 below) then you know that your PC is up to date.



Category: How to Guides

To upgrade Windows 10 from Home to Pro follow the steps below:

Note that there are some other considerations and things to be aware of before you proceed with this upgrade check with your IT consultant first.

First login to the PC with a Microsoft account that is also an administrator, you may need to add modify or setup a new account for this purpose.

  1. Click start
  2. Settings

Open "system" see 3 below

Scroll down to "about" and click change product key or upgrade your edition of windows

Click "go to store" see 6 below

Purchase the upgrade, see 7 below

Validate and agree to the store purchase process see 8-10 below


Once the transaction is complete click on "Start Upgrade" (11 below) and have you saved your files (12 below)

Windows will then start the process which will take from 20 mins to a few hours depending on your PC

Once the process is complete, login again and ensure that Windows 10 Pro is showing under Windows system (access by right clicking on "This PC" and choosing properties) and it is showing as activated




Category: How to Guides

To activate NOD32 antivirus, expand the notification area in windows and double click on the NOD32 icon (see 1 below)


Once NOD32 opens it should show the "activate product" notification on the front screen. Click on "activate product" (See 2 below)


When prompted enter the new license key and press activate (see 3 and 4 below)


You should then receive a confirmation that your PC has been activated.


Category: How to Guides

Once your email signature has been created and copied to the appropriate folder in Windows. You will need to apply this signature in MS Outlook so that it starts getting attached to the bottom of new emails:

Open MS Outlook and chose the appropriate mail profile that you wish to apply a signature to (if there is more than one).

Click on the file tab in the office ribbon (see 1 Below)


Click on options (see 2 below)


Click mail (see 3 below) and then signatures (see 4 below)


Once you have the signatures and stationary dialog box open you can see a list of emails signatures (see 5 below) under this user logon (if there is more than one). You can click on any signature in the list to preview its contents. Note that if your email signature has been professionally created don’t edit it here, if changes need to be made request a new one is created for you with the correct details.

Under the chose default signature section choose the email signature you would like for "new messages" (see 6 below) and optionally chose the same one or another one for "replies/forwards" (see 7 below). Often it’s a good idea to have a simple less graphic heavy email signature for replies to make the email thread shorter and easier to read.


Once you have selected the appropriate signatures click "OK" as required to save and return to Outlook.

Create and send a test email to another PC or device to test that the signature looks as expected and that any images are correctly showing.


Your changes will be fully saved when you next logoff your PC. [End]

Category: How to Guides

Your Windows PC, laptop or tablet can have a lot of external devices plugged in that will play sound here are some examples on just one of my PC's:

  • 3.5mm stereo socket's (headphones, speakers, even 5.1 surround sound systems)
  • USB speakers
  • USB headphones
  • Bluetooth headphones
  • Other Bluetooth speakers (There is a trick here as well)
  • HDMI (often combined with video)
  • Optical (Fibre optic cable)
  • Coaxial (RCA)

To tell Windows where to send your sound follow the steps below:

Right click on the sound/speaker icon in the notification area (see 1 below)


Chose "playback devices" (see 2 below)


Click on the desired output device (see 3 below) and the click on "set as default" (see 4 below)



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