As you know in the past digitalwelcomemat hasn't typically “sold” any hardware or software products and have preferred to keep that at arm’s length to prevent any “possible, perceived conflict of interest” I like to make recommendations free of any perception of favouring a certain product based on profitability, sales volume targets or other benefit for my business.
I hope that by now my valued customers trust my integrity and that I will always recommend the best product for the situation regardless of where it comes from, and I'm just letting you know that I will be reselling a select few software products from now onward.
The reason for this change I have noticed that with a couple of products recently the purchasing experience for customer has been sometimes frustrating and inefficient, particularly with the changeover of Eset NOD32 distributor for Australia so, as a start, I have signed up to be a NOD32 antivirus reseller and will “sell” this product to you directly if you would like to take advantage of that arrangement.
There are another couple of other products which I have become a reseller for as well, both of these are products that digitalwelcomemat has been using in-house and I have been so impressed that I would like to sell these also, more information follow shortly on those.
Please note that in the foreseeable future I will only be providing select software and possibly 3rd party online services as a reseller. Hardware or physical products will still remain on a purely consultative and recommendation basis, additionally if you prefer not to purchase from me that’s fine as well. Based on my reseller profit/volume vs administrative time I am providing this additional service only to supplement my main business income which is providing IT support services.
If you have any questions please let me know.
digitalwelcomemat now has a blog!
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Digitalwelcomemat provides IT consultancy and services for business customers on the NSW Central Coast in Australia.